Software for P&C claims teams

Less busywork. Keep claims moving.

We build practical software that helps your team reduce repetitive work and move files faster, using the systems you already have.

Hans Bhatia in conversation

See what is possible

Explore a few places to start.

See practical ways claims organizations are using technology to save time, increase capacity, and improve service.

Browse examples by claim type or situation. These are starting points, not a limit on the teams or processes we can help with.

Keep intake moving during a surge

Collect loss details, photos, and urgent needs when a storm, flood, or wildfire brings a sudden increase in claims.

Claim reporting without the hold queue

Heritage Insurance, 2025. Voice and text intake; no time saving quantified.

Reported by Hi Marley

Coordinate inspections at scale

Keep inspection requests, field information, and reports organized when many affected properties need attention at once.

Nearly 1,000 properties inspected

DKI Calgary and Total Exteriors, August 2024 hailstorm. Inspection volume, not a measured productivity gain.

Reported by Loveland Innovations

Keep file quality steady under pressure

Check required documents, estimates, and carrier rules before submission, even when temporary teams are helping with a large backlog.

50% fewer carrier rejections

A hail response covering more than 9,000 claims. The IA firm is unnamed.

Reported by ClaimScale

Results were reported by the companies shown. They are market examples, not Claims Velocity results or promises about what your organization will achieve.

Make the opportunity tangible

What could a small improvement give back to your team?

Use your own numbers to see how a small amount of time saved on each file could add up across the claims operation.

That could return approximately

125 hours

to your team each month.

That is about 15.6 eight-hour working days.

This is a simple illustration, not an expected or guaranteed result. The real opportunity depends on your current process, systems, claim mix, and team.

Find the best opportunity for my team

Claims software we have built

See how we turn claims work into useful software.

These working demonstrations show how we organize claims information, prepare routine work, and keep the claims professional responsible for the final decision.

They use sample records. They demonstrate what we can build, not verified customer results.

Claims Velocity medical record review with a cited finding highlighted beside its source PDF
02 / Medical Record Review

A clear starting point for review.

Turns long medical records into a clear timeline, important facts, open questions, and possible next steps.

It is designed to give the reviewer useful information, not another long, generic summary.

Working together

Start where it can make a real difference.

We begin with your team, not a product.

We learn how the work gets done, where time is being lost, what good service requires, and where a practical change could have the greatest effect on the business.

Then we find the simplest way to improve it. That could mean:

  • Making better use of your current software
  • Connecting systems that do not work well together
  • Selecting a product already available in the market
  • Building something focused for your organization
01

Find the best place to start

We look for one area where a practical change could save time, increase capacity, reduce repeated work, or improve service.

02

Make one useful improvement

We work with the people doing the job and create a better way they can see and use.

03

See what changed

We compare the result with how the work happens today. Then we decide together whether it is worth taking further.

See whether the improvement helps before making a larger commitment.

Book a 20-minute call
Hans Bhatia, founder of Claims Velocity
Hans BhatiaFounder · Toronto, Ontario

About Claims Velocity

Software expertise for people who know claims.

Claims Velocity was founded by Hans Bhatia, a software engineer based in Toronto.

Before starting Claims Velocity, Hans built institutional software at Coinbase Asset Management. He now works directly with claims and operations teams to turn time-consuming parts of the job into practical software.

Your team brings the claims knowledge. We bring the ability to evaluate products, connect systems, and build software around the way your organization works.

Every project is led directly by Hans. There is no handoff from a salesperson to a separate delivery team.

Responsible claims technology

Claims professionals stay in control.

Technology should make claims professionals more effective. It should not hide important information or make decisions that belong to qualified people.

Use what you already have

A useful improvement does not always require replacing your claims system.

We may improve how your current tools are used, connect existing systems, recommend a market product, or build something focused.

Protect claim information

We can begin with a description of the work, blank documents, and redacted or sample files.

Do not send claimant names, policy numbers, medical information, or other confidential claim information through this website.

Keep people responsible

Software can organize information, prepare routine work, and flag missing items.

Qualified claims professionals remain responsible for claims decisions and final work.

A clear first step

Questions before we talk?

Ask Hans
What happens on the first call?

We discuss the claims your team handles, the size of your operation, and where you would most like to make progress. We review the information you share before the call so the conversation can focus on relevant opportunities. You should leave with a clearer idea of one or two areas that may be worth exploring.

Do we need to know what software we want?

No. Tell us what takes too long, creates repeated work, limits capacity, or makes it harder to provide good service. We will help determine the simplest practical way to improve it.

Do we need to replace our claims system?

Usually not. Many useful improvements can be made around the systems an organization already uses.

Do we need to share real claim files?

Not to begin. Early conversations can use descriptions, blank documents, and redacted or sample information. Do not submit confidential claim information through the website.

Do you only build custom software?

No. The best answer may be to use your current system better, connect existing systems, select a product already in the market, or build something focused. We recommend the approach that makes the most sense for the problem.

What happens after the call?

If there is a worthwhile place to start, we send a simple plan explaining what we recommend improving, what is included, how long it should take, what it will cost, and how we will decide whether it helped. You decide whether to proceed. There is no automatic long-term commitment.

Find the best place to start

Where could a practical change make the biggest difference in your claims operation?

Book a 20-minute call and tell us a little about your organization.

We will review what you share before the call and come prepared to discuss a few relevant opportunities.

You do not need a software plan. You only need an area where you would like to make progress.

Email Hans at hans@claimsvelocity.com

Book a 20-minute call

Choose a time with Hans. Your timezone and booking details are shown in the calendar.

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Please do not include claimant names, policy numbers, medical information, or other confidential claim or personal information. Website privacy.

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